AMHERST, NEW YORK, November 16, 2021 — Located in Adelaide, South Australia, Hampstead Health is dedicated to delivering high quality, comprehensive, integrated, multidisciplinary primary health care services to the people of the local community.
According to Toni Jones, Human Resources Manager at Hampstead Health Family Practice, the facility has a very large and busy reception area that is often quite noisy, making quick and clear communications with incoming clients a challenge. Add to this normal operating environment the Covid-era required installation of Perspex Safety Screens and you end up with an environment that further reduces speech intelligibility.
“We needed a solution that would protect the health and safety of our clients and team and improve direct, two-way communication in the reception area,” she explained.
To design and install the right solution for Hampstead Health, Jones approached their reseller AV Australia, who then turned to Exertis ProAV Australia, their specialist commercial AV distribution partner in the region. After consulting with the customer on site, Exertis recommended the Contacta Bridge Bar system that is part of the Window Intercom System family. Exertis installed a demo system for the customer and, after Hampstead Health recognized the advantages of the system after trialing it for a week, then recommended AJS Lighting Sound Events to serve as the local installation partner on the project.
The Contacta Bridge Bar System provides full duplex communication for staff and customers/patients, including an integrated hearing loop for customers wearing hearing aids. The Window Intercom Systems counter the loss in speech intelligibility caused by the installation of Perspex Safety screens at counters in Healthcare, Retail, Airports, Banking and Ticketing environments, anywhere with a Service Counter and Perspex screen.
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Exertis is the leading technology distributor of consumer, business and enterprise products from pioneering technology brands, playing an integral role in supplying the world with cutting-edge tech. Over forty years Exertis has distributed the technology that transforms societies and facilitates the world’s transition to digital. These days Exertis distributes everything from AV solutions to AI-powered smart-tech.
Exertis is powered by the mantra ‘our people, our customers, our business’ and its reach is global. A wholly owned subsidiary of parent company DCC PLC, a FTSE 100 company, it has offices in Europe, North America, Middle East and China, representing 2,400 brands. In 2020 it had a turnover of £3.913 billion. As technology evolves, so does Exertis.